Fans are asking “Has Ticketmaster crashed due to Billie Eilish presale tickets?” after many of them experienced an error that hampered their presale ticket booking process. Billie Eilish is anticipated to perform multiple shows in 2025 in various countries, including the US and UK, as part of her upcoming Hit Me Hard and Soft tour. This clearly caused excitement amongst fans as they headed to Ticketmaster online to book their presale tickets, potentially causing it to crash.
Has the Ticketmaster Billie Eilish presale caused it to crash?
According to many online users who tried to access Ticketmaster to book the Billie Eilish Hit Me Hard and Soft tour presale tickets, the site was placing people in the queue for the Billie Eilish: Hit Me Hard and Soft tour and presented them with an error that played out in the following order: a constant spinning icon followed by not moving people up in the queue or not letting them purchase tickets.
The Ticketmaster crashing issue is likely the result of too many people accessing the site at the same time to buy Billie Eilish Hit Me Hard and Soft tour tickets.
The whole Ticketmaster error situation frustrated fans immensely, with one fan, Lotikins, taking to X — formerly Twitter — to express their disappointment, saying, “Did anyone actually get Billie Eilish tickets? I’ve been at the front of the queue 3 times now only to be greeted by this…Ticketmaster is seriously the worst website ever.”
Hopefully those trying to secure tickets can gain access and place their order sooner rather than later. It can be disappointing and frustrating to miss out on tickets due to technical issues, especially if scalpers are grabbing those same tickets using bots and other methods.
If and when Ticketmaster does remedy the situation, hopefully it can learn from the downtime and put infrastructure in place to avoid future issues.